Knowing how to work on customer retention is the desire of every company, especially in times of(…)
The reduction in demand and the interruption of activities are the main factors contributing to the negative effects(…)
In times of crisis, creativity is challenged to overcome difficulties and use(…)
One of the good crisis management practices, as we discussed in the e-book, is to evaluate the Lessons Learned.(…)
Crisis management is a set of policies and practices to contain potentially damaging misfortunes(…)
The current moment has abruptly placed us before challenges never seen before. Governments,(…)
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